Privacy Policy for Reno Cyber IT Solutions
Last Updated: [Date of Last Update]
Reno Cyber IT Solutions (referred to as “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy1 Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [https://renocyberitsolutions.com] (the “Site”) or utilize our IT and cybersecurity services.
1. Information We Collect
We may collect the following types of information:
- Personal Information You Provide: This includes information you voluntarily provide to us when you:
- Fill out contact forms (e.g., name, email address, phone number, company name).
- Request a quote or information about our services.
- Subscribe to our newsletter or marketing communications.
- Interact with our online chat or support features.
- Provide information during service on-boarding or support interactions.
- Submit a job application.
- Automatically Collected Information: When you visit our Site, we may automatically collect certain information, including:
- Log Data: Your IP address, browser type, operating system, referring website, pages you visited, and the dates/times of your visit.
- Cookies and Similar Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to enhance your experience, analyze website traffic, and understand user behavior. You can control your cookie preferences through your browser settings (see Section 5 below).
- Information Collected Through Services (Client Data): In the course of providing our IT and cybersecurity services, we may access and process data on behalf of our clients. This data is governed by our agreements with those clients and is treated with strict confidentiality and security in accordance with those agreements and applicable laws, including HIPAA and CMMC where relevant. This Privacy Policy does not apply to the data we process solely on behalf of our clients.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To respond to your inquiries and provide the information or services you request.
- To personalize your experience on our Site.
- To send you newsletters, marketing communications, and updates about our services (you can opt-out at any time).
- To improve our Site and services based on user feedback and data analysis.
- To process job applications.
- To fulfill our contractual obligations to our clients.
- To comply with legal obligations.
- For security purposes, including preventing fraud and protecting our Site and users.
3. How We Share Your Information
We may share your personal information with the following categories of recipients:
- Service Providers: We may engage third-party service providers to assist us with website hosting, data analysis, email marketing, customer relationship management, and other services. These providers are contractually obligated to protect your information.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction, subject to applicable privacy laws.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
We do not sell your personal information to third parties.
4. Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include [Specifically list some of your security measures, e.g.: encryption, firewalls, access controls, regular security assessments].
While we strive to protect your personal information, please understand that no method of transmission over the internet or method of electronic storage is completely secure.
5. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies.
- What are Cookies: Cookies are small text files that are placed on your device when you visit a website.
- How We Use Them: We may use cookies for purposes such as:
- Essential Cookies: To enable the basic functionality of our Site.
- Analytics Cookies: To understand how visitors interact with our Site (e.g., which pages are visited most often). We may use third-party analytics providers like Google Analytics.
- Marketing Cookies: To personalize your experience and deliver relevant advertisements (if applicable).
- Functional Cookies: To remember your preferences (e.g., language settings).
- Your Choices: You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of our Site. For more information about managing cookies, please refer to your browser’s help documentation.
6. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, including:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request that we correct any inaccurate or incomplete personal information.
- Deletion: The right to request the deletion of your personal information (subject to certain exceptions).
- Objection: The right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Restriction of Processing: The right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the information provided in Section 8 below. We will respond to your request in accordance with applicable law.
7. Links to Other Websites
Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Reno Cyber IT Solutions
500 Ryland Street, Suite 200. Reno, NV 89502
support@renocyberitsolutions.com
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically.